In the event you are not pleased with your purchase or you receive damaged merchandise or missing parts, we will be more than happy to accept your return.

Please note our following policy regarding returns:

Aviation Laboratories accepts merchandise/product returns within 30 days after shipment for a full refund of the purchase price.

All “returns” must be authorized, unopened, unused, require a RMA# prior to return and are subject to up to 25% re-stocking fee. All original documentation must also be returned to be valid.

Please open and examine all packages upon receipt and notify us as soon as possible of any shipping damage or missing parts. All claims for damage, errors, or shortages in the merchandise delivered must be made within 48 hours from delivery of the merchandise.

Please return all products/merchandise in its original packaging. Used products/merchandise may not be returned.

AVIATION LABORATORIES reserves the right to refuse any return and will return any item that is deemed unacceptable. Absolutely no returns will be accepted after 30 days.

The following additional stipulations apply to all returns:

Shipping fees are not refundable.

Customers are responsible for return shipping charges.

Returned goods may be subject to up to 25% restocking fee.

Please allow up to 72 hours of receipt of your return, for your refund request to be processed. Upon full inspection of your returned merchandise, an automatic credit to your credit card or AvLab account will be applied within 7-10 business days. Please note some credit card companies may take an additional 2-10 business days for credit to apply.